Directory of Services
Electric Voltage
The local electricity supply is 220 volts at 50 Hz. Power outlets are British Standard.
Power adapters and converters are available for rental – please contact the Hotel Service Centre.
Climate Control
All rooms have independent climate control systems.
Please contact the Hotel Service Centre for further assistance.
Television
A wide selection of local broadcast TV channels, digital TV channels, radio stations and interactive media is available through the LCD television in each room.
Please use the remote control placed in the desk drawer in each room to tun to your favourite channel.
Please refer to the “Quick Start Guide” in the drawer.
Audio/Visual Library
Please refer to the “Quick Start Guide” in the drawer.
Drinking Water
Bottled distilled water and mineral water are available in the mini-bar.
An electric kettle is also provided in each room for boiling water.
Safety Box
Most of the rooms are equipped with in room safes.
Should any guest lose personal belongings, hotel will not take any responsibility for any loss in guest rooms.
Valuable Items
To ensure the safety of your valuable items, please store your valuable items in our reception safety box. (Please don’t store your artistic work or antique in the safety box.)
Blow Dryer
A blow dryer is available under the desk or inside the wardrobe in all rooms.
Iron and Ironing Board
Please contact the Hotel Service Centre.
Writing Paper and Envelopes
Writing paper and envelopes are available in the Folder inside the desk drawer in each room.
Please contact the Hotel Service Centre for additional supplies.
USB Wall Charger
Multi-port USB wall charger is equipped at Guest Room for mobile devices power charging.
Local Calls
Please refer to the Local Calls section in this Directory.
Long Distance (IDD) Calls
Please refer to the International Direct Dial section in this Directory.
Room Maintenance
If any maintenance work is required in your room, please contact the Hotel Service Centre.
Pets
No pet is allowed in this Hotel.
Food or Beverage
No durian food or beverage is allowed in this Hotel.
Emergencies
In case of emergency, such as fire, an alarm will sound.
A detailed Evacuation Plan is placed on your room door. Please read it and familiarize yourself with the locations of emergency exits.
Bill Settlement
Hong Kong banknotes, Visa card, MasterCard, American Express, China UnionPay, Octopus, AliPay and WeChat Pay are accepted for settling your hotel bill.
Check-in Time and Check-out Time
Check-in time for this Hotel is 3:00pm.
Check-out time for this Hotel is 12:00 noon.
If late check-out is required, please contact the Hotel Service Centre before noon.
Hotel Service Centre
The Hotel Service Centre is a “One-Stop-Service” for all your needs – dial “0” for information or assistance.
Wake-up Call
If you need a wake-up call, please contact the Hotel Service Centre for arrangement.
An alarm clock is also provided in all rooms.
Baggage Service
Temporary baggage storage is available.
For baggage handling or storage arrangements, please contact the Hotel Service Centre.
Business Centre
Free high-speed broadband Internet access is available, with several fully-equipped PC computers for use. Facsimile, printing and photocopying services are also provided.
Please contact the Hotel Service Centre for arrangements.
Email and Internet Service
Free High-speed wireless (Wi-Fi) Internet access is available in all rooms and most of the common areas.
Please refer to Guest Room Key Card for the Wi-Fi password.
Free High-speed wired broadband Internet connection is also available in each room.
Postage Service
Postage service is available at the Hotel Service Centre.
Visitors
No visitors are allowed staying in guest rooms after 12:00 midnight.
Any visitor staying overnight must register with the Hotel Service Centre.
Lost and Found
If you have misplaced a personal item, please contact the Hotel Service Centre.
Any items in the lost and found, which are not claimed within 90 days, will be donated to local charity or discarded.
Illegal Activities
Lecherous acts, prostitution, drug use or traffic, smuggling, gambling and any other illegal activities are strictly forbidden.
All Members and Guests in our hotel are required to follow the Laws of Hong Kong.
Once illegal activities were identified, the Hotel is entitled to cancel the guest room without any compensation.